Arigo Technology Services
Arigo is committed to helping each client achieve success by providing a full range of business services that support each specific need. From consultation to full account support, Arigo provides services for implementation and training, as well as maintenance and optimization.
Arigo Technology Services takes great care to ensure that your business objectives are systematically defined, recognized, and fully executed. We offer a comprehensive portfolio of services that support and enhance your business objectives whether your focus is on product, merchandising, sourcing, costing, logistics, or trade management. Our commitment is to provide you with the best solutions for your business needs regardless of the systems employed.
Reporting Services – Custom Reports, Forms, and Dashboard/Scorecards
As a service, Arigo offers a wide range of opportunities for custom reporting to provide deeper visibility into your specific business process requirements. The more timely information you know, the better decisions you can make to benefit your company. Reporting Capabilities can be provided as an inclusive service or as part of Arigo STM.
Data, Application, and System Integration
Arigo Technology Services helps customers/clients to integrate their ERP, finance, logistics, and other systems with Arigo STM. This is made possible by leveraging Arigo’s data integration framework, Arigo’s reporting, and web-based dashboard capability. Arigo has also built a scalable development and service team to leverage its operations both in US and China.
Customer Projects and Co-development
Arigo Technology Services has the experience and capability to take on customer projects of any size and complexity by leveraging Arigo’s domain expertise in sourcing and global trade management. Custom code can be layered onto Arigo STM to integrate with external applications and automate business processes to accelerate business activities. The ability to deliver projects on-time and on-budget is enabled by Arigo’s added RD and QA capabilities from its China operation.
Hosted and Managed Services
Arigo has the ability to host Arigo STM leveraging the Cloud and also provides full services to manage STM, ranging from application support, tracking, and alerting.
Training
Arigo offers a complete range of training services catered to your individual business needs and workforce requirements. Training options include Administrator training, Workforce training, Remote and/or On-site training, Role or Process focused training, Scenario Based Application raining, Query Building, as well as customized Needs-based training. Depending on the type of training required, Arigo offers on-premise, remote, web-based/online, and mixed-mode training options.
Technical Support
Arigo offers a full support team that can assist your individual business needs throughout your development, implementation, and configuration timelines. The Arigo Technology Services team can also assist in your business owned development projects, such as help with coding, testing, or any other support roles which your business may need.
Installation and Upgrade Support
Our responsibility is to ensure that our customers are successful in every endeavor we can influence. To further that goal, Arigo supports you during every phase of the sales cycle, and through to post implementation, to ensure our solutions are meeting and exceeding your expectations. To ensure your enduring satisfaction, Arigo provides technical support via phone, web, or on-site visitation. When facing a sourcing or trade management challenge or business problem, with Arigo you are never alone.
For more detailed information about these services please contact us at 1.978.266.1500.